Privacy Policy

1. Who we are

Riddhi Interiors ("we", "us") does interior and exterior work in Lucknow. We decide how the personal data described here is used, and you can reach us at any time using the details at the end of this page.

2. What this website collects

This website has no accounts, no payments and no form that sends your details to us directly.

The quick inquiry form only prepares a WhatsApp message on your own phone or computer. Nothing is sent to us until you press send inside WhatsApp, and you can edit or delete the message before that.

The website does not use analytics, advertising or tracking cookies, and sets no cookies of its own.

3. What you share when you contact us

When you call, WhatsApp or email us, we receive what you choose to share. This usually includes:

• your name and phone number
• your area or site address
• details of the work, sizes and timings
• photos of your space or designs you like
• your messages to us

4. How we use it

We use these details only to:

• reply to your inquiry and give you a rate or quote
• arrange a site visit and take measurements
• carry out the work you agree to and follow up on it
• keep the records that the law requires, such as bills

We do not sell or rent your personal data, and we do not use it for unrelated marketing without your consent.

5. Website hosting and visit counts

Like almost every website, the server that hosts this site records basic technical details of each request: IP address, date and time, the page requested, the page you came from and your browser type. These records are used to keep the site secure and working.

From them, our hosting provider counts daily visits and clicks on the WhatsApp button. Those counts are kept as anonymous daily totals, and IP addresses are not stored in them.

6. Other services this website uses

WhatsApp (Meta): when you message us on WhatsApp, the chat is handled under WhatsApp's own terms and privacy policy.

Google Maps: the map at the bottom of each page is loaded from Google when you scroll near it. Google may set cookies and collect usage data under Google's privacy policy.

Your phone and email providers handle calls and emails under their own terms.

7. Who we share it with

We may share the details needed for your job with people who help us do it, such as our workers or a supplier delivering material to your site. We share personal data with authorities only when the law requires it.

8. How long we keep it

We keep your details only as long as they are needed for the purpose you shared them for. Inquiries that do not lead to work are deleted when they are no longer needed. Records of completed work are kept for as long as accounting, tax or other legal needs require.

9. Keeping it safe

We take reasonable care to protect the details you share and limit access to people who need them for your work. No method of sending or storing data over the internet is completely secure, so please do not send documents such as Aadhaar or bank details unless we specifically need them.

10. Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask us to:

• tell you what personal data we hold about you and how it is used
• correct or update it
• erase it when it is no longer needed
• withdraw consent you gave us earlier
• nominate another person to act for you in case of death or incapacity

Contact us using the details below and we will respond within a reasonable time. If you are not satisfied with our reply, you may complain to the Data Protection Board of India.

11. Children

Our services are meant for adults. If you are under 18, please ask a parent or guardian to contact us for you.

12. Changes to this policy

If we change how we handle personal data, we will update this page and the date at the top.

13. Contact and grievances

For any question, request or complaint about your personal data, contact:

• Riddhi Interiors
• Maa Gargi Chauraha, Near Future Golden School, Kotwa, Bakshi Ka Talab, Lucknow, Uttar Pradesh 226201
• Phone / WhatsApp: +91 84295 19393
• Email: [email protected]